Use Your Emotions

In software development, we are often discouraged away from "soft, fuzzy things" like emotions. That's unfortunate, because they are important and powerful cues to let you know something is going on. You can even use them in your work as a tester. Here are two to start:

  • Feeling angry? Take it out on the software and see how many bugs you can find before you stop feeling angry.

  • Feeling frustrated or confused? Catalog all the areas of the software that bug you, that make you feel dumb, or upset. Those are usability issues that other users are going to be frustrated with too.