Testing website content

UX Booth (and author Matthew Kammerer) posted a fantastic article on user friendly content. In the article he covers a couple of topics that I think work well as test heuristics:

  • Avoid using abbreviation

  • Make headlines and opening sentences "scanable" by making them your most informative content

  • Make paragraphs smaller

  • Check the reading level of the content

  • Use active voice

In the article he provides some good links to related content.